There is a known issue with Canon camcorders and LifeFlix. The audio will not be imported if you simply click "Import".
To workaround this do the following:
- Click Import in the main interface.
- Enter the Tape Information in the Import window.
- Press Play on your Canon camcorder.
- Immediately click the Import button in the Import window.
You can also do the following:
- Create a new tape in the main interface by clicking the plus sign where it says "Click or drag scenes here to make a new tape".
- Enter in the Tape Information.
- Press Play on your Canon camcorder.
- Immediately click the Resume button in the main interface.